I can't download a submission

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    guanajuatobakery
    Asked on July 20, 2021 at 08:12 PM

    Every time I go to submissions and try to download a PDF version of a submission it wont. I have tried in the app and on my desktop.

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    Jovanne_A
    Answered on July 20, 2021 at 09:18 PM

    Hi, thank you for contacting support.

    We apologize for the inconvenience.

    This is a known issue about our PDF attachment and is currently being checked by our developers. We'll notify you here of any updates.

    Thank you for your patience.

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    Jovanne_A
    Answered on July 21, 2021 at 06:02 AM

    Hi,

    We have an update from our developers that the problem is now fixed. You can now download the PDF as usual.

    Thanks!