What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to cancel my subscription ASAP

    Asked by torianlwallace on January 24, 2014 at 10:07 PM

    my login email is twallace02@gmail.com

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    JotForm Support

    Answered by EltonCris on January 25, 2014 at 02:43 AM


    Your subscription was already cancelled last November 22, 2013. You haven't billed anymore after that. However, I can see that your account wasn't reverted back to free to I have now corrected this. Your account should now be on the free plan by now.