I can't download the PDF

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    Asked on July 20, 2021 at 09:16 PM

    Hi, for some reason I cant download my PDF of the form; https://www.loom.com/share/d016855028b84893beba36c080adfdd8

    It just keeps hanging.

    Im also not getting the email with the attached PDF.

    Please help. Client is getting frustrated

    This is the form: https://form.jotform.com/211804556222045

  • Profile Image
    Answered on July 20, 2021 at 09:43 PM

    Now we are also not receiving form submissions ever since I have turned on the PDF setting.

  • Profile Image
    Answered on July 21, 2021 at 03:01 AM

    We are truly sorry for the inconvenience caused. The problem is now fixed. You can now download the PDF as usual. Emails with PDF attachments should also now be sent.