I can't download the PDF

  • gooleydigitalmarketing
    Asked on July 20, 2021 at 9:16 PM

    Hi, for some reason I cant download my PDF of the form; https://www.loom.com/share/d016855028b84893beba36c080adfdd8

    It just keeps hanging.


    Im also not getting the email with the attached PDF.


    Please help. Client is getting frustrated

    This is the form: https://form.jotform.com/211804556222045

    Page URL: https://www.loom.com/share/d016855028b84893beba36c080adfdd8
  • gooleydigitalmarketing
    Replied on July 20, 2021 at 9:43 PM

    Now we are also not receiving form submissions ever since I have turned on the PDF setting.

  • Elton Support Team Lead
    Replied on July 21, 2021 at 3:01 AM

    We are truly sorry for the inconvenience caused. The problem is now fixed. You can now download the PDF as usual. Emails with PDF attachments should also now be sent.

    Thanks!