What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Some of my forms do not show up on firefox browser

    Asked by gottumblr on June 30, 2011 at 11:16 PM

    I have serveral forms that do not show up on mozilla firefox browser please advise. 


    thanks jamie

    Page URL:

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    JotForm Support

    Answered by mliz on July 01, 2011 at 05:37 AM

    Hi Jamie,

    Can you please post the url of these forms so that we can check it.
    So far I only found 1 untitled form on your account and it works
    both on Firefox and IE.

    We'll await for your reply.

    Thanks for using JotForm.


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    Answered by gottumblr on July 01, 2011 at 10:13 PM
    Thanks for your quick response. I only one form at the moment and what happens is when enter the url, the form pops up for just second then its gone. The url is:

    thank you

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    JotForm Support

    Answered by NeilVicente on July 01, 2011 at 10:37 PM

    Hi Jamie,

    I have handled a similar issue by another user who was also using Xara Web Designer. The problem is caused by an element in your page that covers the form when the page is viewed under any browser that is not IE.

    Solution to that problem is to move the form to the front layer. That way it will not be hidden by any other elements in your site.

    Here is the link to that similar issue - http://www.jotform.com/answers/32004-My-form-only-works-with-Microsoft-Exlorer

    Hope you find this answer satisfactory. Let us know if there's anything else you need assistance with. Thank you!