- waacAsked on January 25, 2014 at 05:35 AM
Woe is me! I have been up all night and have to get to bed. I have our Membership Form in good shape but have lost the PayPal connection on it. I believe there is something you can do at your end, as it was done for me about 12 hours ago. I just can't figure out how to get it connected OR how to delete the current connection before adding a new one. Currently, when you press the Submit button, it come up with the same Membership Form but in BIG letters, it says This form is currently unavailable! Thanks for any help. I know a woman will be using the form in a few hours and she will be furious if it doesn't connect to PayPal.
- JotForm SupportWelvinAnswered on January 25, 2014 at 11:36 AM
That is because you've enabled form limits. I removed that settings to your form which is currently set to two (2). You can check that by following this guide: How to Limit Submissions in a Form
Now, if you want to change the Paypal Email. Simply edit your form > click the payment field > click the Wizard settings (in wand icon) > Paypal Account section
Let us know if you need further assistance.
- waacAnswered on January 25, 2014 at 04:14 PM
Thank you SO much for your help. I will spread the word about your support system!
Clarence @ WAAC
- JotForm SupportabajanAnswered on January 25, 2014 at 06:05 PM
We're happy to hear that our colleague was able to help you resolve the issue. And we certainly appreciate your spreading the word about us :)
If there's anything else with which you need assistance, do let us know.