Reset Password and Unlock Account

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    Jasmine Brown 
    Asked on July 21, 2021 at 09:53 AM

    Due to too many failed login attempts, our account has been locked. We are not receiving the reset password email either. Can you please help us with resetting our password?

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    Yuta_J
    Answered on July 21, 2021 at 03:50 PM

    Hello,

    Upon checking your account, it seems you do not have an account with us yet. Your current status with us is a Guest Account; this is why you are not able to reset your password at the moment. To set up your account and create your form, please sign up with us for a Free Account and create your forms. If you already created a form and would like to have this form under your account, please send us the form URL and we could transfer your form to your account.

    Please sign up with Jotform here: https://www.jotform.com/signup

    Please let us know if you require further assistance.