What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to downgrade?

    Asked by luhurkorsika on January 26, 2014 at 03:46 AM
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    JotForm Support

    Answered by TitusN on January 26, 2014 at 07:54 AM


    Thank you for contacting us.

    This support thread has been set to private.

    We noticed you completed your payments using Paypal.

    Would you like to cancel your subscription to free?

    If so:

    To do this, please follow the following steps:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    Did we somehow misunderstand your request? Please let us know.