What happened to my email buttons on the thank you page.

People keep getting this message "

Please help

Hello There

Thanks for contacting support

Could you please provide us more details about the issue, we also need the form URL so we can do some tests.

Regards

Went from having the option to enter extra email addresses Blue BOX

To now we have this when making a new form on the thank you page. I need that blue email button back where I can add additional email addresses to send the form to. That email additional recipients box is now missing.

'Email additional recipients this request' is no longer available.

You could however add the download button:

I can escalate this as a new feature request for our backend team to consider, and hopefully they are willing to implement the 'Blue button: Email additional recipients this request' in our future release.

To avoid confusion, I have moved your other question to a separate thread:

https://www.jotform.com/answers/3237516

I needs this feature ASAP. This is the whole reason we got your product. It is horrible that your company took away a feature without notifying anyone. I need a work around as it states ( check here for thank you and email )

Hello there,

Thanks for reaching out to us.

If I've well understood what you need, a possible workaround could be:

1. Adding several email fields on your form, each one hidden by a Section Collapse element, which will make the following email field appear if the previous email field has been filled. Something like this:

2. Implementing the conditional logic to make the email fields appear according to our needs:

3. Implementing the conditional logic to send out the Autoresponder email (or the Notification email if you prefer) to all the recipients specifed by the user. In my example I considered that the user can specify up to 4 additional recipients:

Your form will work in this way:

Here's my form link, if you'd like to clone it and test it:

https://form.jotform.com/212024721197045

Let us know if this solution may work for your needs.

Regards