Why am I not receiving the email for the PDF.download

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    JenStarTravel
    Asked on July 21, 2021 at 03:21 PM

    How can I see the pdf of the submissions?


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    gerardw
    Answered on July 22, 2021 at 01:39 AM

    We had an issue earlier with emails not being sent when PDF attachment was enabled on emails. It was fixed by our developers.

    Please do check and let us know if the issue persists at your end.

    In order to view the PDF submissions, you can also view them from your submission page, or PDF Editor page.

    Here is how you can download PDF submissions: https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf