Updating the Account name

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    Asked on July 21, 2021 at 04:14 PM


    I'm about to upgrade my account after testing it for a while. I was using my own email and business name during the test phase, but now need to change it.

    Currently I'm registered as 3D Hologram Gallery. I need to change it to Eyecandy 3D

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    Answered on July 22, 2021 at 02:22 AM

    Thank you for reaching support,

    You are able to change the username by going to your SETTINGS: https://www.jotform.com/help/526-how-to-change-the-username

    Here are a few reminders:

    * Make sure that the username is Alpha Numeric and that there are no spaces in between.