I am trying to cancel our paid subscription

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    Asked on January 26, 2014 at 01:33 PM

    We only need the paid version for a few months out of the year. Would you please cancel our paid subscription? Thanks!


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    Answered on January 26, 2014 at 01:59 PM

    Hello Matt,

    You may cancel the subscription on you Paypal account.


    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be charged again. But your account will stay as Premium until the subscription expires for this month. Please let us know if you have cancelled your subscription. Thanks.