Can you change my profile name

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    Jerry_Stafford
    Asked on July 21, 2021 at 05:43 PM

    from jerry_stafford to evolvs

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    Sara_G
    Answered on July 22, 2021 at 04:26 AM

    Hi Jerry,

    Thanks to contact us.
    Unfortunately, your account is HIPAA compliant and we are not able to change your user name.

    However, you might disable HIPAA temporarily, only if your forms are inactive, to allow our developers to remove HIPAA on your account, send us an update about this to let us proceed with your request.

    Please note that we do not recommend disabling a HIPAA account if your forms are currently active.