What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Set up forms so I can respond in Outlook.

    Asked by dogsneedlove2 on January 26, 2014 at 08:44 PM

    I'd like to be able to respond to the e-mailer with the e-mail provided in the form.  Instead I'm offered a noreply@jotform.com when I click the Reply button in Outlook.

    Page URL:
    http://myautosaleswebsites.com/contact-us/

    Screenshot
    JotForm noreply
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    JotForm Support

    Answered by EltonCris on January 26, 2014 at 10:57 PM

    Hi,

    You can correct that in your form notification. On the "Reply-to" field, set it to your email field so when you hit reply to your email, user's email will be populated on the reply to email field.

    Click Setup & Embed > Email Alerts > Open Notification

    See this visual guide:

    Another alternative solution is to use Mandrill so the From Email option can be utilized.

    https://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

    Let us know if you have further questions.

    Regards!