What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can I ask user name or password in my form?

    Asked by websiteitsolution on January 27, 2014 at 12:04 AM

    I want to ask username and password from my sites user, to make an account for them to have access in some pages of that site.

    My url is:

    named student and doctor respectively

     I cant access to none of my forms because you suspend my accont please solve my problem as soon as possible.

    thank you

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    JotForm Support

    Answered by ardy0689 on January 27, 2014 at 02:55 AM


    Thank you for contacting us in this forum. After checking your account, it is showing as active and not suspended. Have you created any forms that collects username and password lately? If you did, I guess that is the reason that your account had been suspended. We do not allow forms that collect usernames or passwords as this violates or Terms of Service. Please refrain from creating such forms so that to avoid being autosuspended by our system. Thank you for your cooperation and please let us know if you require further assistance.