What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why do you suspend my form?

    Asked by websiteitsolution on January 27, 2014 at 12:06 AM

    I want to ask username and password from my sites user, to make an account for them to have access in some pages of that site.

    My url is:

    http://namimed.com

    and my form name is:

    named student and doctor respectively

     I cant access to none of my forms because you suspend my accont please solve my problem as soon as possible.

    thank you

    My Forms problem style size name
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 27, 2014 at 02:51 AM

    Hello websiteitsolution,

    Upon checking your account, I found it to be already active.

    It seems that one of my colleague has already taken care of your account problem. Please be noted that we have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. You should not be asking for user's any sort of login credentials and creating such forms are against our terms of use. You can rename your label to other meaningful texts to avoid suspension.

    Thank you!