I'd just like to cancel my jot form membership

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    Asked on January 27, 2014 at 05:54 AM

    Hi JotFom

    I'd just like to cancel my jot form membership - it was great while it lasted, now in my new website package it includes forms.

    email address for the account is info@justkeyrings.co.uk




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    Answered on January 27, 2014 at 06:43 AM

    Hello Joe,

    I've cancelled your subscription. You will not be billed again, but your account will stay Premium until January 27, 2014 for the time you have already paid.

    Your forms are intact. We will not delete forms when someone downgraded the subscription to Free version. It's just your submission limit will go back to 100 per month and 100MB Storage.

    Upon taking a closer look at your account, I found that you have 346.11 MB of upload space utilization. Please clear the upload space before your account is downgraded else it will become over quota.

    Thank you!