What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Turn off the 'AutoSave' when selecting Excel in Submissions

    Asked by topsgtusmc on January 27, 2014 at 06:44 AM

    Been looking all over in the Forum for the answer to this simple question....  everything works fine in my forms and I was able to OPEN my submissions when I clicked on 'Excel' ....  I would normally OPEN my submissions, then use a macro to save in the location I wanted with the name I wanted.   Then I was trying to show someone how to SAVE the submissions and I clicked the 'Save' and the 'Do this all the time' options in the dialogue box ... now of course it does that ALL the time (which is what it said!!!)


    However I would like to revert back to having the ability to OPEN the submissions FIRST when I click on Excel ... can't find that answer

  • Profile Image
    JotForm Support

    Answered by TitusN on January 27, 2014 at 08:14 AM


    Thank you for contacting us.

    I may have misunderstood your request, but please elaborate if I have. 

    I belive that this could be a browser function. 

    Just clear your browser cache to the point where you selected the option to Save and Do this all the time.  

    Please let us know if this helped. If not, please respond and add a screenshot to your response.