What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't access my forms.

    Asked by acee on January 27, 2014 at 09:30 AM

    Our name is ACEE. When I enter the id and password, I have a page totally empty, although half an hour ago, I could read the list of my forms... I will wait for tomorrow, to see if the problem goes on... But please help me if you know where the problem is !

    My e-mail : acee@acee.eu (in France)

    Thanks

    Forms No Access
  • Profile Image

    Answered by jedcadorna on January 27, 2014 at 09:44 AM

    Hello.

    We are sorry to hear that you were having trouble viewing your form. Can you try accessing your form from these URL's http://www.jotform.com/myforms/ or this http://www.jotform.com/page.php?p=myforms and see if you can view your forms. 

    If the problem still persist I suggest you try clearing your browsers cache or try a different browser.