Email invitation limit for sharing forms.

  • Michelle_msalisbury
    Asked on July 22, 2021 at 3:37 PM

    Hi there

    We had some confusion on this a few weeks ago. Why is this telling me I am maxing out and need to upgrade again please?

    Michelle

    Jotform Thread 3238426 Screenshot
  • Amin JotForm Support
    Replied on July 23, 2021 at 12:16 AM

    Hi there,

    Thanks for reaching out to us!

    Your account is free so it has a limit of 20 email invitations per day.

    So, please upgrade your account to push the limit higher to be 1000 email invitations per day.

    How-to-upgrade-my-account

    Should you have any further inquiries, we will be more than happy to help.

  • Michelle_msalisbury
    Replied on July 23, 2021 at 10:11 AM
    Hi
    I don’t think you read my email correctly. I am not looking to upgrade because it shows only 5 per day and the limit is 20. I never go anywhere near 20.
    I am asking why I keep getting the warning (that was the attachment I sent)?
    Thank you, Michelle
    ...
  • Amin JotForm Support
    Replied on July 23, 2021 at 12:09 PM

    Hi again,

    I've cleared your form caches from here.

    Kindly try to send an email and let us know how it goes.

  • Michelle_msalisbury
    Replied on July 30, 2021 at 4:31 PM

    All is well now. Thank you!!