How secure are the forms?

  • Profile Image
    suitetriptravel
    Asked on January 27, 2014 at 10:28 AM

    Hi,

    We have been using JotForm for a while, love the forms and have no issues.  However, recently when I go onto the website I get blocked by my virus software stating that there is a security issue with the site.  We do use the forms to process payments and just wanted to check with you and make sure there isn't an issue.

     

    Thanks,

    Marianne

  • Profile Image
    EliezerN
    Answered on January 27, 2014 at 11:04 AM

    Hi,

    Your forms will always transfer your submission data in a safe way so that it cannot be accessed by anybody else other than you. Now, you can choose to use your forms in non-secure mode use them sucurely using https instead of http. Here are the steps to make your forms secure (https):

    Please note that the submissions your secure forms will receive are SSL forms and as free user you can receive up to 10SSL submissions per month.

    Now, if your virus software is getting you blocked while going to our website, please try accessing to Jotform using this secure URL https://www.jotform.com/

    I hope this helps.

    Inform us if the issue persists.

    Thanks