What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How secure are the forms?

    Asked by suitetriptravel on January 27, 2014 at 10:28 AM

    Hi,

    We have been using JotForm for a while, love the forms and have no issues.  However, recently when I go onto the website I get blocked by my virus software stating that there is a security issue with the site.  We do use the forms to process payments and just wanted to check with you and make sure there isn't an issue.

     

    Thanks,

    Marianne

    JotForm check site love
  • Profile Image

    Answered by EliezerN on January 27, 2014 at 11:04 AM

    Hi,

    Your forms will always transfer your submission data in a safe way so that it cannot be accessed by anybody else other than you. Now, you can choose to use your forms in non-secure mode use them sucurely using https instead of http. Here are the steps to make your forms secure (https):

    Please note that the submissions your secure forms will receive are SSL forms and as free user you can receive up to 10SSL submissions per month.

    Now, if your virus software is getting you blocked while going to our website, please try accessing to Jotform using this secure URL https://www.jotform.com/

    I hope this helps.

    Inform us if the issue persists.

    Thanks