What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Autoresponse different Languages?

    Asked by hrm on January 27, 2014 at 11:27 AM


    It's possible customization the Auto E-mail reply in others languages. For Example,my client complete the form in english send the autoemail responder in English? 


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    JotForm Support

    Answered by ardy0689 on January 27, 2014 at 11:52 AM


    Thank you for contacting us in this forum. I believe we do not have yet a translation feature for Email alerts(Notifications & Autoresponder). You need to manually create an autoresponder with different versions using different languages.

    A possible workaround for this is to add a new textbox and embed your form source code and host it on your server.

    Then have a custom Javascript that can be able to detect which is the chosen language and put the language name on the new textbox. You can now create a new Autoresponder and add a condition on the email alert based on the language on the textbox.

    If you require further assistance, please do not hesitate to ask. Thank you

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    Answered by hrm on January 27, 2014 at 12:38 PM


    It's very Difficult..Add a new textbox?Where?

    It's Not possible to way more easy for this?


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    JotForm Support

    Answered by TitusN on January 27, 2014 at 01:17 PM


    Thank you for your response.

    I have submitted a feature request to that end - Having email notifications in different languages.

    1. For now, please consider creating a new email Autoresponder, and edit all the fields manually to English (Do not change the tags in curly braces {}).

    2. Then  you can add a field on your form to activate sending the English notification.:

    3. Then, using this guide, create a rule to respond to this field and send the notification you created in step 1.

    Please let us know if this helps.