Autoresponse different Languages?

  • Profile Image
    hrm
    Asked on January 27, 2014 at 11:27 AM

    Hi, 

    It's possible customization the Auto E-mail reply in others languages. For Example,my client complete the form in english send the autoemail responder in English? 

    Thnaks

  • Profile Image
    ardy0689
    Answered on January 27, 2014 at 11:52 AM

    Hello,

    Thank you for contacting us in this forum. I believe we do not have yet a translation feature for Email alerts(Notifications & Autoresponder). You need to manually create an autoresponder with different versions using different languages.

    A possible workaround for this is to add a new textbox and embed your form source code and host it on your server.

    Then have a custom Javascript that can be able to detect which is the chosen language and put the language name on the new textbox. You can now create a new Autoresponder and add a condition on the email alert based on the language on the textbox.

    If you require further assistance, please do not hesitate to ask. Thank you

  • Profile Image
    hrm
    Answered on January 27, 2014 at 12:38 PM

    Hello, 

    It's very Difficult..Add a new textbox?Where?

    It's Not possible to way more easy for this?

    Thanks, 

  • Profile Image
    TitusN
    Answered on January 27, 2014 at 01:17 PM

    Hello,

    Thank you for your response.

    I have submitted a feature request to that end - Having email notifications in different languages.

    1. For now, please consider creating a new email Autoresponder, and edit all the fields manually to English (Do not change the tags in curly braces {}).

    2. Then  you can add a field on your form to activate sending the English notification.:

    3. Then, using this guide, create a rule to respond to this field and send the notification you created in step 1.

    Please let us know if this helps.