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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to cancel my subscription

    Asked by melanor142 on July 01, 2011 at 09:42 AM

    It will not let me cancel my supscription.  It will not recognize my username/password.  I had to change my password to get it to take, and it still will not recognize it.  My acct is melanor142.  Please email me melslambs@yahoo.com to give me the correct info i need to be able to cancel this subscription.  Thanks you.

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    Answered by allanftd on July 01, 2011 at 11:00 AM

    Hi melanor142,

    As requested, we have cancelled your JotForm Premium account. The downgrade will take effect on 2011-07-10.

    Please let us know if we can be of further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT