What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please enter your name ?!

    Asked by floyy on July 01, 2011 at 10:19 AM

    After filling out the complete form with all required fields, users get the message 'Please enter your name' after sending their message. However I still receive them all.

    Page URL:

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    Answered by allanftd on July 01, 2011 at 11:47 AM

    Hi floyy,

    Thanks for informing us about this issue. May we ask which browser version did the user used and got this error message? We'd like to test it on our end.

    We'll await your response so that we can assist you further.


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    Answered by floyy on July 01, 2011 at 02:27 PM

    it was Safari 5.0.4 on a Mac.

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    JotForm Support

    Answered by liyam on July 01, 2011 at 11:57 PM

    Hello floyy,

    I checked your form and noticed that you have a condition in place saying "Please enter your name",  the field where this is connected is already deleted so this somehow acts as your thank you page.  All you need to do is remove that condition and all will be set.

    If you have other questions or concerns, please let us know.



  • Profile Image

    Answered by Takeaway ghosh  on July 07, 2017 at 12:44 AM

    I love you