Download de PDF com problema

  • Spacesheep
    Asked on July 23, 2021 at 8:40 AM

    Não estou conseguindo baixar nenhum PDF hoje, quando clico para baixar, fica carregando infinitamente e não baixa nunca. Quando tentei compartilhar o pdf pra ver se dava certo, apareceu essa mensagem:1627043973 60fab8856a2d8  Screenshot 10

  • Niko_N
    Replied on July 23, 2021 at 10:41 AM

    We would like to again apologize for any inconvenience the issue had caused you. 

    We had a temporary issue with our PDF editor. We just got an update from our developers that the issue has already been resolved. Kindly test your forms and please feel free to let us know if you continue to experience any issues.

    Thank you!

  • Spacesheep
    Replied on July 26, 2021 at 11:03 AM

    O erro acabou de voltar. Não consigo baixar os PDF's novamente

  • Kiran Support Team Lead
    Replied on July 26, 2021 at 1:43 PM

    We are sorry for the trouble. The PDF service is back to normal and should be working fine now. Please check and let us know if you notice any issue further.

    Thank you!