Approval flow is not working

  • Profile Image
    emoloney
    Asked on July 23, 2021 at 09:52 AM

    Approval flow worked perfect for a week then started slowing down and sending multiple duplicate emails and now is not working at all.

  • Profile Image
    emoloney
    Answered on July 23, 2021 at 09:55 AM

    Another example I only pressed deny once and these three prompts all show up.1627048484_60faca244ad4b_Screenshot (1).

  • Profile Image
    Welvin
    Answered on July 23, 2021 at 12:10 PM

    You have the Merge Branches element in the approval flow. I don't think you need that in the current setup. Please delete that, and keep End.

    1627056487_60fae967e14b4_

    This causes a problem in your flow because it waits for the other approval, but there's no other approval to be merged here.