What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I create a form that clients can add credit card info to?

    Asked by James  on January 27, 2014 at 03:36 PM

    a) is there a form that allows for collecting credit card info? My father's business depends on this and his customers prefer it. I have a form that they currently download, print, scan and resend with their cc# and info. I want to make an integrated form that collects and sends this data without making the client do all the extra work. Not sure if this is something jotform allows so please let me know.

    b) is it possible to upload a form and make the text fields active?


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    JotForm Support

    Answered by NeilVicente on January 27, 2014 at 03:43 PM

    Hello James,

    I am sorry to bring you the bad news. We do not allow our forms to be used in collecting credit card information in any way. You may, however, accept payments via our ready-made integrations with selected payment gateway partners such as Paypal, Authorize.Net, etc.

    As for your second question, well, I don't exactly understand what you mean by 'making the text fields active'. Perhaps you may want to open a new thread/send a new email containing details about this question, so we may be able to give you a proper answer.