Received an email saying "Action Needed: You have reached your Jotform upload limit"

  • UPCS
    Asked on July 23, 2021 at 11:13 AM

    I had a question about what limit exactly this refers to. I'll provide a snip it of the message. Would purchasing the Silver annual plan resolve this?

    Jotform Thread 3240756 Screenshot
  • Basil JotForm Support
    Replied on July 23, 2021 at 2:59 PM

    Hi,

    You can solve the issue by either upgrading to a higher plan or deleting some of your submissions to clear upload space. Please make sure to delete the submissions from your trash as well.

    Guide: https://www.jotform.com/help/377-how-to-delete-form-submission-data

    Please let us know if you require any further assistance.