Receiving an Incomplete Value error for Email Validator widget

  • jonsan32
    Asked on July 23, 2021 at 2:41 PM

    I've tried with and without requiring the question, but still getting the error. I'm just using the form's URL for now, but I do plan on embedding it. Thanks for any help.

    The error reads in full:

    Incomplete Values

    Email Validator is required

    Please go back and fix the problem(s)

  • Kenneth JotForm Support
    Replied on July 24, 2021 at 1:46 AM

    Thank you for reaching support,

    I cloned the form, made a test submission and I got the same error message.

    I checked the form and found that there are two Email Validators on the form.

    Simply delete this one and the form works fine:

    1627105525 60fba8f5db0c5 f1 Screenshot 10

    I hope that helps.

    Best.

  • jonsan32
    Replied on July 24, 2021 at 2:01 AM

    Strange, I still only see one. I'll delete the one and try to re-add, then check back. Thank you.

  • jonsan32
    Replied on July 24, 2021 at 2:04 AM

    Yep, worked. That's crazy the second one didn't show up when I was editing the form on the laptop. From my phone, I could see two. Thanks a bunch.