What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Auto response email

    Asked by danfallshaw on January 27, 2014 at 06:54 PM

    Hi there,

    I've created a payment form and want an automated email sent to the purchaser to confirm their order.

    But I don't have the opportunity to create an auto response. 

    What am I missing? 
    Thanks,
    Dan. 
    Screenshot
    email auto response payment form automated
  • Profile Image

    Answered by Cesar on January 27, 2014 at 07:10 PM

    To create an AutoResponse Email Alert, kindly make sure to follow this guide:

    Creating-a-Form-Autoresponder.

    Do let us know if you need further assistance.