Security Error during the registration

  • Profile Image
    jaclynmrozek
    Asked on July 24, 2021 at 11:40 AM

    Hi there, my students who are trying to register with a jotform keep getting a security error. Any tips?

  • Profile Image
    Alexander_G
    Answered on July 24, 2021 at 04:50 PM

    Hello, 👋

    Thanks for contacting us.


    Please, take our apologies for the inconvenience.

    Kindly, could you give us some more details regarding the error your students have.

    More details will help us provide more accurate help for you.


    If possible - you may attach a screenshot of the error using this guide:

    👉 How to Post Screenshots to Our Support Forum.


    Looking forward to your reply.

    Alex

  • Profile Image
    Alexander_G
    Answered on July 24, 2021 at 04:54 PM

    UPD:


    Also, please, ask to try to register in Jotform using another network. Possibly, the issue is related to the restrictions of the network.

    In this case - you may contact your IT department in order to solve it.


    Sincerely,

    Alexander