Confirmation emails not being received by few users.

  • Profile Image
    foodaholic
    Asked on January 27, 2014 at 11:09 PM

    A few of our registrants have not received a confirmation email.  Could this be a spam filter setting on their computer?We are getting all the submissions just fine and most of our participants are too.  Just wanted to check.

     

    Thanks.

  • Profile Image
    ashwin_d
    Answered on January 28, 2014 at 01:49 AM

    Hello foodaholic,

    Upon checking your form "Motherless Daughters 2014 Conference Registration Form", I did not find any auto responder you added. Have you already deleted them? Please check the screenshot below:

    I am not sure how your users are receiving confirmation emails. Do get back to us if I am not looking at the right form.

    Thank you!