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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Confirmation emails not being received by few users.

    Asked by foodaholic on January 27, 2014 at 11:09 PM

    A few of our registrants have not received a confirmation email.  Could this be a spam filter setting on their computer?We are getting all the submissions just fine and most of our participants are too.  Just wanted to check.



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    JotForm Support

    Answered by ashwin_d on January 28, 2014 at 01:49 AM

    Hello foodaholic,

    Upon checking your form "Motherless Daughters 2014 Conference Registration Form", I did not find any auto responder you added. Have you already deleted them? Please check the screenshot below:

    I am not sure how your users are receiving confirmation emails. Do get back to us if I am not looking at the right form.

    Thank you!