Submissions deleted from computer are still showing on phone

  • ryclark
    Asked on July 24, 2021 at 5:45 PM

    I deleted my submissions for a form on my computer but they still show on my phone even after data was sync'd. Using a Samsung S9 for and using the app.

  • Kenneth JotForm Support
    Replied on July 24, 2021 at 9:24 PM

    Thank you for reaching support,

    Please note that once submissions are deleted, they automatically get sent to the Trashed Entries:

    1627176217 60fcbd1930415 r1 Screenshot 10

    Simply purge them from the Trashed entries to completely wipe them out.

    Let us know how it goes.

    Best.

  • ryclark
    Replied on July 25, 2021 at 8:03 PM

    That took care of it. Thank you!