Submissions deleted from computer are still showing on phone

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    Asked on July 24, 2021 at 05:45 PM

    I deleted my submissions for a form on my computer but they still show on my phone even after data was sync'd. Using a Samsung S9 for and using the app.

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    Answered on July 24, 2021 at 09:24 PM

    Thank you for reaching support,

    Please note that once submissions are deleted, they automatically get sent to the Trashed Entries:


    Simply purge them from the Trashed entries to completely wipe them out.

    Let us know how it goes.


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    Answered on July 25, 2021 at 08:03 PM

    That took care of it. Thank you!