Jot form maximum

  • Patricia Hilliard
    Asked on July 24, 2021 at 7:27 PM

    Hello I received a message that our Jot Form needs to be upgraded because we have reached our maximum. I counted inquiries submitted for the month of July and w have not yet reached the 100 mark. Can you please let me know what I need to do the make sure this feature is not shut off. I am a non-profit supporting the Yolo County Animal Shelter - helping them to adopt rather than euthanize dogs.

    Wags, Tricia


    Jotform Thread 3242499 Screenshot
  • Kenneth JotForm Support
    Replied on July 25, 2021 at 1:24 AM

    Thank you for reaching support,

    I just checked your Form Analytics, and so far there were 116 submissions/responses made on the form.

    Please note that importing submissions on the form/account also counts as submissions.

    If you wish to get more submissions for the account, please visit our Get More Page: https://www.jotform.com/myaccount/getMore.

    If you wish to apply for a NON-PROFIT discount, please visit this page: https://www.jotform.com/nonprofit/pricing/.

    Let us know if you have any further questions.

    Best.