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    Print Button Not Working on Thank you Page

    Asked by olasdesigns on January 28, 2014 at 02:40 AM

    The following code does not work on the html of my Jotform Thank You.  However, when I create a HTML page on my website, it works.

    <form enctype="application/x-www-form-urlencoded" method="get"><input type="button" value="Print This Page!" /></form>

    In fact it changes to this: <form enctype="application/x-www-form-urlencoded" method="get"><input onclick="window.print()" type="button" value="Print This Page!" /></form>

     

    The picture will show buttons.  Please help.

    Page URL:
    http://submit.jotformpro.com/submit/40268028834961/

    Screenshot
    print button not working JotForm picture create
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    JotForm Support

    Answered by jonathan on January 28, 2014 at 04:13 AM

    Hi,

    You may need to add it using the custom Thank You message HTML source code.

    I tested it on this form http://form.jotform.me/form/40271825296457. You can check also.

    Hope this help. Inform us if you need further assistance.

    Thanks!

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    Answered by olasdesigns on January 28, 2014 at 10:37 AM

    I used this code on my Thank you using the Html.  Following is a link to the copy I made from Jotform to my site.  The first one is the one copied from Jotform.  The second one is the one I added in my site.  The second one works.  

    I tested yours and it did not print.

    http://hairextensionsweaves.com/test/printtest2.html The first Print Button was added in Jotform. The second

    added in my site.  The first one does not work, the second one does.

    Here is the link to the one from Jotform

    http://jotformpro.com/form/40268028834961  When you try to print from either Print Button it does not print.

    Help!

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    JotForm Support

    Answered by EltonCris on January 28, 2014 at 11:31 AM

    Hi,

    It seems javascript codes are now stripped on the thank you page which is probably due to the security updates made recently to prevent any malicious codes injected to the thank you page. However, I can see the need of the print function on the thank you page so I have forwarded this to our developers so they can allow print function if possible. You will be informed here for any updates.

    Thanks!

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    Answered by olasdesigns on January 28, 2014 at 11:45 AM

    Thank you.

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    Answered by veniform on February 03, 2014 at 06:35 AM

    Any updates on allowing "print button" code on the thank you page? Thanks

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    JotForm Support

    Answered by TitusN on February 03, 2014 at 09:14 AM

    Not yet. 

    Please be patient as the escalated issue is deliberated.

    Thanks

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    Answered by jodyb on February 10, 2014 at 09:47 PM

    Any guess as to when the Thank You page print button will be functional?

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    Answered by olasdesigns on February 10, 2014 at 09:51 PM

    Yes.  I am anxous also.  I am thinking about adding a link to another page with the print code attached.  I will come back and share if it works.

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    Answered by Cesar on February 10, 2014 at 10:04 PM

    Thank you for your input. Once there are any updates to the ticket elevated to the Dev Team, they will update this thread. Thank you.