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davelawAsked on July 25, 2021 at 4:39 AM
Regarding my login problem cannot to login with my google account and have error .
please help to solve it,thank you.
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Welvin Support Team LeadReplied on July 25, 2021 at 8:42 AM
I tried with three (3) different Google accounts, and I can log in without getting that error. Would you mind trying again, and this time, view your browser console logs for errors that may help us identify the problem.
Guide for checking your console: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers.
I would also suggest trying Google Login through your other browsers.
We look forward to your reply.
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davelawReplied on July 25, 2021 at 9:18 AM
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Welvin Support Team LeadReplied on July 25, 2021 at 10:43 AM
I'm very sorry. I just realized that I pull up the wrong account earlier. You can't log in because you've been auto suspended due to the Credit Card fields in your form. We don't allow the type of form you created. It is against our Terms and Conditions (https://www.jotform.com/terms/).
I lifted the suspension for your account, but I have deleted the Credit Card fields. If you need to collect payments online, use our payment integrations.
https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm
If you wish to collect the payment later, we have the Authorization Only feature that you can enable to do it.
https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
I hope that helps.