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KhananAsked on July 25, 2021 at 6:03 AM
Hi there,
How is it possible to use multiple sender email addresses for the different forms in my account?
I am unable to do this in settings under email where im supposed to input SMTP Gmail info:
Absenderadresse
Sie können E-Mails von Ihrem eigenen SMTP-Server anstatt von JotForm-Servern an Ihre Benutzer senden.
+ Neue E-Mail-Adresse hinzufügen
Absender E-Mail ist erforderlich.
Email Type
SMTP
SMTP Details
SMTP ( Simple Mail Transfer Protocol ) enables you to send your email through the specified server setting.
Email Address
Host Name
Port
Username
Password
SecurityProtocol
SSL
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Sam_GReplied on July 25, 2021 at 9:35 AM
Hello Khanan,
Google still blocks the authentication attempt from our server even with a less secure app on. This is probably the reason why it yields that error.
You could try this instead but I'm not sure if this helps; When you receive a Google security email alert after you tried to connect SMTP in your JotForm account, you could try to allow it then try to add SMTP again and see if that makes a difference. Example:
You may use this other option in adding Gmail as an SMTP provider, please kindly use an app password that can be created from the Gmail side.
Please see this thread for further explanation on App Passwords.
I hope this helps.
Let us know if you need further assistance.