Send email from different addresses

  • Profile Image
    Asked on July 25, 2021 at 06:03 AM

    Hi there,

    How is it possible to use multiple sender email addresses for the different forms in my account?

    I am unable to do this in settings under email where im supposed to input SMTP Gmail info:

    1627207391_60fd36dfd04ec_Screen Shot 2021627207391_60fd36df881f3_Screen Shot 2021627207390_60fd36decfeca_Screen Shot 2021627207390_60fd36deb00b6_Screen Shot 2021627207390_60fd36dec42d8_Screen Shot 2021627207390_60fd36de96cd1_Screen Shot 202


    Sie können E-Mails von Ihrem eigenen SMTP-Server anstatt von JotForm-Servern an Ihre Benutzer senden.

    + Neue E-Mail-Adresse hinzufügen

    Absender E-Mail ist erforderlich.

    Email Type


    SMTP Details

    SMTP ( Simple Mail Transfer Protocol ) enables you to send your email through the specified server setting.

    Email Address

    Host Name






  • Profile Image
    Answered on July 25, 2021 at 09:35 AM

    Hello Khanan,

    Google still blocks the authentication attempt from our server even with a less secure app on. This is probably the reason why it yields that error.

    You could try this instead but I'm not sure if this helps; When you receive a Google security email alert after you tried to connect SMTP in your Jotform account, you could try to allow it then try to add SMTP again and see if that makes a difference. Example:



    You may use this other option in adding Gmail as an SMTP provider, please kindly use an app password that can be created from the Gmail side.

    Please see this thread for further explanation on App Passwords.

    I hope this helps.

    Let us know if you need further assistance.