Submit button not working for non-PayPal payments.

  • corndogshack.sg
    Asked on July 25, 2021 at 9:23 AM

    When the payment option is "Paylah / Paynow", the submit button (Payment Submitted) does not work and successfully send in the form. May I have a workaround please thanks!

    Page URL: https://cdn.jotfor.ms/corndogshack.sg/corndogshack
  • Ariel JotForm Support
    Replied on July 25, 2021 at 12:01 PM

    Hi there,

    Unfortunately, forms with a payment gateway require an actual payment via a method accepted by the integration. In your form's case, PayPal or credit/debit card.

    If you need to implement a multiple payment form, we have a detailed guide on how to set that up here: How to Create a Basic Multiple Payment Form

    Let us know if you need further assistance.