What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you for contacting us.
While we look into the issue, please use this link to log in and let us know whether you are experiencing the same issue.
Thank you for your patience.
I was finally able to get into the site, but I'm still having issues with how it's working. It takes a long time to load and many of the pages seem not to be loading properly. Here's a link to a screen shot of the log-in page.
I was able to see the screenshot you provided.
But I could not reproduce this yet on my end. I suggest with try a bit of outlaying testing first to figure out the cause.
Can you please try clearing your browser cache first, then close the browser. and open again before loggin to Jotform.
Please update us of the results, so we can investigate further if needed.
OK - I cleared the cache - same result. I'm on a Mac with Mavericks as the
OS. I tried Safari, Firefox and Chrome - all with the same result.
I have found a workaround. In Safari, I click on Form Templates and get a
partially created page. Then I click on the My Forms tab and then I can
click the Login button. then I can log in.
Thank you for your response.
We have escalated the issue to development for a more detailed delibertion.
Please be patient, we shall update this thread as soon as possible.