downloaded PDF is showing wrong information

  • Profile Image
    Asked on July 26, 2021 at 10:51 AM

    When I download a PDF of a form submission, the text is different than what's on the form. For example, this is a screenshot of the actual form:

    1627310753_60fecaa18d2e6_f21 book order

    You'll see that it says "Please submit your Fall 2021 book orders by Friday, 7/16/2021." But when I download a PDF of a form submission for this form, it says something different:

    1627310982_60fecb867906f_incorrect f21 b

    Please help!

    Many thanks,
    Laura Donaldson

  • Profile Image
    Answered on July 26, 2021 at 04:29 PM


    I've checked the mentioned form and it seems the dates on the PDF are updated correctly. Please note that after updating your online form, you will need to update the PDFs in PDF Editor in order to update the changes made on your form as well. If you are still having any issues regarding your PDF file, please kindly let us know.

    Please let us know if you require further assistance.