Unable to print submissions.

  • Profile Image
    beachbumssignatures
    Asked on July 26, 2021 at 11:06 AM

    Hello,

    I tried to contact through your chat box, but unfortunately there is no one available.

    We need to be able to use Jot Form to run our business efficiently and Jot Form is not allowing us to print the submitted forms.

    We can view them, but we cannot print them. We need technical support to help with this request asap.


    Thank you,

    Sonya


  • Profile Image
    Laura_L
    Answered on July 26, 2021 at 04:36 PM

    Hi Sonya,

    We apologize for the inconvenience caused to you.

    There was a temporary issue regarding PDF reports, that has been resolved.
    This could have caused you not to be able to print the submissions.

    May I ask you to try again, and see if you are able to print the submissions?

    If the issue would persist, could you kindly send us a screenshot of the page you are seeing when you are trying to print the submissions?