-
VIVAvinsAsked on July 26, 2021 at 11:10 AM
English still shows up on our form in French (PDF and email)
Hello,
I have not found a way to modify myself the missing translations in French, ie.
- Unit price = Prix unitaire (PDF)
- Amount = Montant (email)
- Subtotal = Sous-total (email)
- the days of the week and months are not translated when showing dates (PDF)
Could you please update them so it would be easy for our clients (when the calculations will be corrected) to read everything in French only ?
Thanks a lot in advance, Joanie
PDF example, please note that it should be written TVA and not Taxes, as programmed on the form editor
Email example
-
Yuta_JReplied on July 26, 2021 at 4:58 PM
Hello,
Thank you for reaching out to us. I will be sharing your request with our French localization/support team. The translation should be available once the localization team completed the translation of mentioned strings.
Please let us know if you require further assistance.
-
Mianala Jotform SupportReplied on July 27, 2021 at 5:56 AM
Hi, please make sure that the form language is set to "Francais".
Let us know how it works.
-
VIVAvinsReplied on July 27, 2021 at 6:09 AM
Hello, I confirm that the form language is set to "Français". It has been from day 1.
Thanks again for fixing it asap, sincerely, Joanie
-
Mianala Jotform SupportReplied on July 27, 2021 at 9:13 AM
Unfortunately, it seems that it is not yet possible to translate these texts at the moment. I sent your query to our developers as a feature request, but cannot guarantee the implementation or provide an ETA.
But for the date, you still need to choose French again, even though it is already set as French. The date should be changed into French when it is rechecked. Like this:
-
VIVAvinsReplied on July 28, 2021 at 6:13 AM
Hello, it was already set on French, but I have modified it and set it again. Let's see if it works next time we get a form filled. I'll let you know, Joanie