Display in English on French form (PDF and email)

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    Asked on July 26, 2021 at 11:10 AM

    English still shows up on our form in French (PDF and email)


    I have not found a way to modify myself the missing translations in French, ie.

    • Unit price = Prix unitaire (PDF)
    • Amount = Montant (email)
    • Subtotal = Sous-total (email)
    • the days of the week and months are not translated when showing dates (PDF)

    Could you please update them so it would be easy for our clients (when the calculations will be corrected) to read everything in French only ?

    Thanks a lot in advance, Joanie

    PDF example, please note that it should be written TVA and not Taxes, as programmed on the form editor

    1627312248_60fed078c7968_jotform en-fr e

    Email example

    1627312248_60fed078a5d45_jotform en-fr e

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    Answered on July 26, 2021 at 04:58 PM


    Thank you for reaching out to us. I will be sharing your request with our French localization/support team. The translation should be available once the localization team completed the translation of mentioned strings.

    Please let us know if you require further assistance.

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    Answered on July 27, 2021 at 05:56 AM

    Hi, please make sure that the form language is set to "Francais".

    Let us know how it works.

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    Answered on July 27, 2021 at 06:09 AM

    Hello, I confirm that the form language is set to "Français". It has been from day 1.

    Thanks again for fixing it asap, sincerely, Joanie


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    Answered on July 27, 2021 at 09:13 AM

    Unfortunately, it seems that it is not yet possible to translate these texts at the moment. I sent your query to our developers as a feature request,  but cannot guarantee the implementation or provide an ETA.

    But for the date, you still need to choose French again, even though it is already set as French. The date should be changed into French when it is rechecked. Like this:


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    Answered on July 28, 2021 at 06:13 AM

    Hello, it was already set on French, but I have modified it and set it again. Let's see if it works next time we get a form filled. I'll let you know, Joanie