Manage credit card payments

  • Profile Image
    leshanelson
    Asked on July 26, 2021 at 05:12 PM

    I have two recurring payments linked to one of my forms "CC authorization form". Link to the form is below.

    One is now completed as of yesterday and I want to make sure she will not be charged again in the future.

    The second had a payment fail as she needed to change her credit card number. She has already paid me another way so I need to cancel this failure. Her payments are now also completed so I need to make sure she will not be changed in the future either.

    How do I do this in your system?

    Thank you

  • Profile Image
    Vanessa_T
    Answered on July 27, 2021 at 04:27 AM

    As per checking, you are using Square as the payment processor.

    Please check out the guide below when cancelling subscriptions via Square.

    https://www.jotform.com/help/559-how-do-i-work-with-square-subscription-and-cancel-it-in-jotform