Unable to download files

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    Carmen Bonilla 
    Asked on July 26, 2021 at 07:40 PM

    Hi,

    on my jotform, photos are not attaching properly. They upload sucessfully because I tried it but when I get my email and try to open the photo it tells me that it was moved or deleted. Error 404

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    Bojan_J
    Answered on July 27, 2021 at 05:47 AM

    Greetings.

    To view uploaded files, you need to be logged in to your Jotform account. Alternatively, you can disable Require log-in to view uploaded files. option from the account settings:

    Please let us know if this resolved your problem.