Drag/Drop Photo element in forms

  • Profile Image
    Asked on July 26, 2021 at 08:46 PM

    I added a drag/drop section to my form so people can attach a photo to the form. The photo attaches but when I go to the submitted form in my receiving email, the link to their attached photo does not open. It says


    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists.

    So what is going on? I would really like to have this feature work. Thank you!


  • Profile Image
    Answered on July 27, 2021 at 06:44 AM

    Please uncheck the restriction within your My Account > Settings page that requires log-in to view uploaded files.

    1578520015Jotform · My Account (1).png