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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I set up the payment wizard so user can mail check instead of using paypal

    Asked by PreservationAlliance on January 28, 2014 at 03:13 PM
    check
  • Profile Image
    JotForm Support

    Answered by Mike_T on January 28, 2014 at 04:09 PM

    Thank you for contacting us.

    We can use conditional logic on form to show the mail check option instead of the form PayPal field. Please see the following tutorial:

    How to set up paypal along with other payment options

    If you need any further assistance on this, please let us know. We will be happy to help.

  • Profile Image

    Answered by PreservationAlliance on January 28, 2014 at 05:20 PM
    Great, I think I got it right now. Thanks!

    Holly Keefe
    Director of Membership Development
    Preservation Alliance for Greater Philadelphia
    1608 Walnut Street Suite 1300
    Philadelphia, PA 19103
    www.PreservationAlliance.com
    215.546.1146 x3
    Fax: 215.546.1180
    _____
    ...
  • Profile Image

    Answered by PreservationAlliance on January 28, 2014 at 06:00 PM
    Ok I spoke too soon earlier. User hit pay with check and still gets directed
    to a paypal page and all the data in her form disappears. Please help. Thank
    you.

    Holly Keefe
    Director of Membership Development
    Preservation Alliance for Greater Philadelphia
    1608 Walnut Street Suite 1300
    Philadelphia, PA 19103
    www.PreservationAlliance.com
    215.546.1146 x3
    Fax: 215.546.1180
    _____
    ...
  • Profile Image

    Answered by Cesar on January 28, 2014 at 07:10 PM

    It appears your form was missing the Dummy item on your PayPal Form. I have since added the Dummy item and hid it using the custom CSS described on the guide.

    CSS Code use was :

    input#input_28_1002, input#input_28_1002 + label {display:none !important;}

    Like so:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/23963_addcsshidedunmmy.jpg

     

    Kindly try out the form at this time.

    Do let us know if you need further assistance. Thank you.

  • Profile Image

    Answered by PreservationAlliance on January 29, 2014 at 11:00 AM
    Seems to be working, thanks very much.

    Holly Keefe
    Director of Membership Development
    Preservation Alliance for Greater Philadelphia
    1608 Walnut Street Suite 1300
    Philadelphia, PA 19103
    www.PreservationAlliance.com
    215.546.1146 x3
    Fax: 215.546.1180
    _____
    ...