Jotform not accessible

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    veritascredit
    Asked on January 28, 2014 at 03:52 PM

    This is a response from the following thread, sorry had to create a new thread but i was unable to upload a screenshot with the comment reply.

    http://www.jotform.com/answers/324229-Cannot-Access-jot-Form-account-fully

    It does not matter whether I use jotform.com or jotformpro.com. the experience is inconsistent, and i'm not sure how to duplicate. When i have this issue I cannot access jotform form any computer in our office, I was unable to access for 40 minutes today. this all started happening last week Friday the 24th.

    Again I have cleared the browser cache and DNS but this has no noticeable effect.

    Hope the screen shot helps

     

    Glen 

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    jedcadorna
    Answered on January 28, 2014 at 04:28 PM

    Hello,

    Thank you for contacting us.

    Have you tried replacing your IP? If you are using DHCP then you can replace a new IP address by going to command prompt the typing these commands ipconfig/ release and ipconfig/ renew.

    Can you also try these Jotform's domain jotform.us, jotformz.com and jotform.co which of these works. If one these works then these could be a CDN problem. And what domain have you tried accessing? You already mention using Jotformpro.com and Jotform.com