Attachments not on form notification emails

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    debsforms
    Asked on July 27, 2021 at 08:08 AM

    Hi, I am getting emails to tell me someone has completed my form but they no longer have the copy of the form attached. I'm not aware of having made any changes to the forms that would do this. It's happening on at least two of my forms so not a problem with the form anyway I would guess. I've seen the notice that says the issue with pdfs is fixed but it doesn't seem to be fixed for me.

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    gerardw
    Answered on July 27, 2021 at 10:55 AM

    Sorry for the trouble caused.

    We faced an issue on our Google cloud today morning that caused this issue to reoccur. This was fixed by our developers.

    Please test your form again and let us know if you are now getting PDF attachments.

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    debsforms
    Answered on July 27, 2021 at 12:23 PM

    Thank you, yes this is sorted