People are not receiving the attachments when the form has been submitted

  • GemmaDewson
    Asked on July 27, 2021 at 8:53 AM
    . There is a gateway error on submission and people are not receiving the attachments when the form has been submitted now.
  • Cecile JotForm Support
    Replied on July 27, 2021 at 9:02 AM

    Hi,

    We apologize for the inconvenience. We had an issue about PDF attachments. However, we have been notified by our backend team that the problem has been fixed already.

    Can you please check again?

    We look forward to your reply.