The Import tool does not work for HIPAA account

  • Profile Image
    Asked on July 27, 2021 at 11:51 AM

    Import Data (

    When I try to use the import too in my HIPAA account I receive the following message


  • Profile Image
    Answered on July 27, 2021 at 08:10 PM

    Hi, thank you for contacting support.

    I have tested the import app on our HIPAA test account, and I could replicate the issue. I will report it to our developers for further checking. We will update you here as soon as we have more information.

    Our apologies for the inconvenience.

    Thank you.