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  • Profile Image

    Target: open link in same window cannot save TEXT field

    Asked by simonlattmann on January 29, 2014 at 04:34 AM

    hello jotform!


     i got some problems with targets for links:

    my purpose is to link two forms with a hyperlink, i would like that both forms will open in the same window. 

    so i define a hyperlink with the target «open link in same window» and save it.

    but the target of the link always change to «open link in new window».

     

    what's wrong with this option? i checked the html and it seems ok ().

    can you please help me? i'm new on jotform, thank you very much

     

    simon

    target same JotForm new window two forms
  • Profile Image
    JotForm Support

    Answered by jonathan on January 29, 2014 at 06:11 AM

    Hi Simon,

    Can you try using the parameter  instead. to target=_self

    I checked your form and you have set it to target=_blank which is making it open on  a new window instead. Refer to this article http://www.w3schools.com/tags/att_a_target.asp for more helpful details.

     

     

    Hope this help. Inform us if you need more assistance.

    Thanks!

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    Answered by simonlattmann on January 29, 2014 at 07:30 AM
    hello jonathan
    thank you so much for your fast help.
    yes, i changed the target into for the link.
    then i saved the form, closed it and opened it again.
    the target changed in to automatically.
    always when i define open link in same window, it changes to open link in new window.
    attached i send you a video.
    i really love jotform, but i can't handle this problem :-)
    thank you and kind regards,
    simon
    Am 29.01.2014 um 12:10 schrieb JotForm Support Forum:
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on January 29, 2014 at 08:56 AM

    Hi Simon,

    There must be an issue on the HTML field if it would not saved properly.

    Please try editing the text of the HTML via this method

     

    Do not use the Edit HTML button of the TEXT field for now. Just edit the text, click OK button, then Save form.

    This my test form using your form http://form.jotform.me/form/40283677618463?

     

    Inform us if issue persist.

    Thanks!

  • Profile Image

    Answered by simonlattmann on January 29, 2014 at 09:20 AM
    hi jonathan
    thank's a lot. i just tried to fix the target the way you showed me:
    changing the html-code directly over the html-button.
    unfortunately, the changes from _blank to _self will not be saved.
    if i close the form and open it again, the code is always changed to again.
    thank you for your help again, i really don't know what's wrong.
    maybe the attacked video can help.
    thanks & regards,
    simon
    Am 29.01.2014 um 14:55 schrieb JotForm Support Forum:
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on January 29, 2014 at 09:35 AM

    Simon, 

    We are not able to see your attached video as this forum does not support attachement.

    Kindly try uploading your video here instead http://imgur.com/ and then share to us the link of the uploaded video. This way we can see the attached.

    I am not sure why you cannot saved the form. As you can see I was able to do it easily using my JotForm account too.

    Inform us if issue persist.

    Thanks.

  • Profile Image

    Answered by simonlattmann on January 29, 2014 at 09:50 AM
    hi jonathan
    thanks for your mail and informations.
    i uploaded the video here: http://transfer.ayaba.ch/_spMk-F24xmdwsR
    hope it will help.
    yes, i see that you can change and save the target.
    but as soon the form is closed and opened again, the target is changed.
    kind regards,
    simon
    Am 29.01.2014 um 15:35 schrieb JotForm Support Forum:
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on January 29, 2014 at 10:32 AM

    Hi Simon,

    I was able to reproduce the not saving TEXT html on the form.

    I apologized for this. I was not able to catch it earlier.

    This will be indeed an issue on how you wanted to use your form. 

    I could not figured out at the moment an alternative TEXT with link to used.

    But allow me a bit of time to figure it out.. I am sure there is an alternative we can user while I will submit to our higher team support this issue. 

    I will get back to you.

    Thanks.

  • Profile Image

    Answered by simonlattmann on January 29, 2014 at 10:40 AM
    hi jonathan
    thanks again for answer, very fast support :-)
    it's great that you could reproduce my problem.
    so i'm looking forward to hear from you later.
    have a nice time and best regards,
    simon
    Am 29.01.2014 um 16:32 schrieb JotForm Support Forum:
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on January 29, 2014 at 11:09 AM

    Hi Simon,

    I found the alternative that can be temporarily used as text with link -- the Header field

    Here is my version of the form http://form.jotform.me/form/40283677618463? that is using it.

    ---

    To achieve on your end.

    1. Add Header field below each of the TEXT field as will be deleting the TEXT field later.

    2. Use the texts from this pastie  http://pastie.org/8679017  for the text of each header field.
    Just copy the text from pastie, and then Paste it to the header field. Do this for each header field.

    3. Inject this CSS codes into the form http://pastie.org/8679027

    Refer to this guide on how to http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Save the form. Test and preview.

    Inform us if this does not work for you.

    Thanks!

  • Profile Image

    Answered by simonlattmann on January 29, 2014 at 11:30 AM
    hi jonathan
    thank you very much for this workaround!
    will try as soon as possible.
    have a nice time, i will talk to you later.
    simon
    Am 29.01.2014 um 17:09 schrieb JotForm Support Forum:
    ...
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    JotForm Support

    Answered by liyam on February 04, 2014 at 04:02 PM

    Hello Simon,

    Can you try editing your form again and check if the problem continues to persist?  I just made some tests and it no longer adds the target attribute on the header texts.  Although it is still recommended to use the Text element since it's more flexible, as the header text elements remove the HTML tags once you try to edit it (since it's not designed to accept HTML tags).

    We'll wait for your response.

    Thanks.

  • Profile Image

    Answered by Cre8tiveSanDiego on February 05, 2014 at 03:14 PM

    Hi Jotform team,

    I am having the same problem here as well. I tried Jonathan's "Header Field" work-around, however the is still being changed to upon re-entering the form editing page. 

    Hope this will be fixed soon.

    http://form.jotform.us/form/40297577810158

  • Profile Image

    Answered by EliezerN on February 05, 2014 at 03:30 PM

    @Cre8tiveSanDiego

    Kindly open your own thread so that we can troubleshoot the issue you are having and provide the correct assistance and forward your issue in particular to our dev team if necessary.

    You can open a new thread here: http://www.jotform.com/answers/answer.php

    Thanks